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We have been uploading extensive support data into our Downloads, Knowledgebase and Tutorials sections.
Please check in those sections to determine whether you can access an immediate solution. Otherwise submit a support ticket.
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The thing about small business websites is that once constructed correctly, they can actually be used & updated quite easily by most people. So we focus on setting up sites that allow you to take whatever level of control you feel comfortable with. Our websites are simple to learn, easy to use, reliable, and are aimed at those who wish to get started and take control of their own business website quickly. If you are familiar with creating and formatting a ‘word’ document, you will easily be able to create content, make changes and update your pages at any time to keep it fresh, without the need to learn heavy technical skills. Of course if you prefer the ‘hands-off’ approach, then we can help you too.
Obviously there are some things that you will want in a small business website that others may not, so we try and make our website packages as flexible as possible. The end result is, of course, unique and customised.
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Our small business website strategy is simple. First we find out what you want to achieve, then together we map out a plan to get you there. This includes finding ways to present your content (articles, pictures etc.) in a manner that suits your clients. To put this into practice takes experience.
From simple ‘profile’ websites to complex corporate applications, our team will produce, configure and customise your web site, and show you how to make it work for your small business. Once your web site is up and running, we think it’s important that you be able to take control. Fortunately, we build all our business websites so that the 3 main elements of ‘platform’, ‘content’ and ‘template’ can be modified, upgraded or added to, by even the novice user. At that point, we can focus on giving you the advice & support you need.
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To design a good business website, or for that matter, a good strategy, first start with the important stuff. Coffee!
That's right, get yourself a cup of coffee, sit down, and think about what you want a business web-site to do for you.
Do you need an information site, a product showcase, a site designed to attract leads, generate extra traffic for your retail store, or are you planning on selling your products or services online?
Written it down? Great! If not, ask us for a handy checklist, to help you organise your thoughts.
Now that you know what you want it for, compare your thoughts to your business goals. Do they match? Excellent.
Now's the perfect time to pickup the phone & contact us. We'll make a time to come to you and have a confidential obligation-free face-to-face chat (over a coffee, not a computer screen) about your needs, and how we can help your business grow & prosper. And if you have some question, please review some FAQs in our section on Pre-Sales Questions.
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A Content Management System (CMS) helps a business to manage its website without the need of technical personnel.
If your business experiences any of the following problems,you need a CMS:
- Content bottlenecks occur with a webmaster or gatekeeper.
- Web management is solely dependent upon one or two technical employees within the business.
- Website visitors and content contributors having difficulty finding what they need.
- Content online is inaccurate, outdated or redundant.
- Website home page does not provide up to date links to the rest of the site.
- Website exhibits inconsistent design styles and navigation schemes.
- Contributors frequently overwrite content accidentally and cannot retrieve previous content.
- Business cannot revert back to previous version of web content freely.
- Content contributors cannot pre-publish content to appear at a later specified point in time.
- Managers cannot associate company products and services to articles or news on the website.
- Managers cannot easily reuse, share and distribute content.
- Inability to protect and control access to content.
- Cannot customise content for specific customers, partners and important visitors.
- Staff do not wish to participate in web communication.
Supplied courtesy of the Victorian Government
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