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Article - What support do you provide?

We provide an excellent service and support to all our clients. Support is provided primarily via Support Enquiries (Tickets) but we also have extensive online resources including:-

• our extensive knowledgebase of common problems and FAQs,
• online animated tutorials cover many of the most common situations
• access to popular downloadable files that can help pinpoint problems
• online support (via Skype)
• our 1800 SMALLBIZ telephone, operating during extended business hours
• our mobile access to all your needs via our PDA control of your account, no matter where our support team is.
• Comin soon- some very popular online tools designed to assist with getting more information about your site (and those of your competitors).