Small Business website support centre

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Support Centre Links

Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

title Categories

category   Billing and Invoices (14)
Common questions about billing and invoices for any of your purchased products and services
category   Controlling Your Website Content (103)
Update content throughout your website via your sites Joomla! Admin Control Panel.
category   Email (14)
Information about how to setup your new email
category   Getting Started (8)
What to do once your web hosting account is set-up
category   Managing Domains (10)
This is the area where you can update domains and subdomains.
category   Mobile and PDA Support (1)
Information about how to use our services with your PDA or Smartphone
category   Pre-sales Question (11)
In this area, we will attempt to answer the most common questions that come up before clients order.
category   Search Engine Optimisation (1)
Support for Search Engine Optimisation
category   SMS For Small Business (3)
Instructions and Support for using our Small Business SMS Services - To use our SMS for Small Business service, you need to have registered as a client on our website
category   Web Hosting (24)
Answers to common questions about web hosting
category   Web Traffic and Site Statistics (3)
Contains information about commonly used stattics, traffic and volume reporting

title Most Popular Articles

article An Overview to Setting Up A Website
You’ve finally decided to put up your own site on the Internet, but have absolutely no idea how to go about it. Scared? Intimidated? Don’t be. After all, you really don’t need to...
Views: 197
article How do I access my emails?
You have 2 main options, online via Webmail, or download to your PC using your preferrred email program. Webmail is a service which enables you to view your email online from any computer, at any...
Views: 171
article 1. Start Here
Congratulatons. You've had your website installed, and now you are wondering where to go to from here. There are a number of basic areas that you have access to, each of which has a different...
Views: 169
article How to login to cPanel
A step by step guide about how to "How to login to cPanel" can be found in the "Getting Started" section of our animated tutorials.  Read on to Navigating around in cPanel
Views: 161
article What support do you provide?
We provide an excellent service and support to all our clients. Support is provided primarily via Support Enquiries (Tickets) but we also have extensive online resources including:- our extensive...
Views: 152


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