SMS can be a remarkable tool for small business; It can be used to grow your business, your brand and your bottom line. If used creatively, it can reduce your costs, increase your visibility and improve your leads & inquiries and ultimately, your sales.

This can take a trained business eye to successfully use this tool. That's where you can rely on us. It's not just the product & the solution, but how its implemented, that can make all the difference. 

Using SMS has many great advantages over phone calls, letters (and even email), given that it requires very little effort, can be timed to coincide with quiet times, is very cost effective, and creates a unique historical record of each specific communication. use by both stafff and customers is common, so very little training is required, and benfeits can be achieved almost immediately.

So What can SMS be used for? 

There are many uses, but here are just a few (including a couple you may not have thought of)

• Increasing your sales:- Special offers, new products, new services, responding to enquiries
  
• Informing your customers:- newsletters, promotions, upcoming events
  
• Doing business better:- payment and overdue invoices reminders, Sending information that might requiring a quick response.
• Customer-specific information:- 'your order is now available, 'your delivery is on it's way', 'Thanks for the referral', post-purchase 'thank you for your business'.

To demonstrate some of these, let's take a look at a couple of case studies.

Case Study 1 - Keeping your Customers Informed

Case Study 2 - Making more Sales

In this scenario, our client was looking for ways to streamline his delivery processes, and keep his customers better informed about product deliveries. However, what he hadn't counted on was that he could also take advantage of what turned out to be some serious benefits.

Improving your business profitably, reducing costs and increasing customer satisfaction may not seem like the domain for using SMS marketing, so we'll paint a picture of how those things could happen with your small business.

This case study demonstrates how a successful small business used SMS Marketing to improve his sales of imported motorcycle accessories. What he ended paying was a lot less than he expected, in more ways than one.

Web Interface

Our SMS web interface is the perfect place to start sending messages. Our web interface provides clients with a simple-to-use yet highly functional system for uploading and maintaining a database of Mobile numbers and sending messages. No special training or software is required.

Features of the interface include:

• Phonebooks Maintain detailed phonebooks including individual contacts and group names. No limits are placed on the number of contacts and groups. Phonebooks can be uploaded in .csv format, manually entered via the interface and also downloaded for future editing.
• Simple send functions Messages can be sent to individual contacts or groups with several clicks of the mouse. And if you need to send a message to a number not in your phonebook, this is also available on the 'send message' screen.
• Mail merge functions Upload unique data for your contacts and send personalised messages to thousands of contacts. You can upload up to 10 unique fields for each contact and simply send merged messages to your entire database.
• Multi User Create multiple user logins for your staff and colleagues. Manage these user logins, add/delete new/old members, generate detailed reports by user, and manage the level of access each user has to the functions contained in the interface.
• Log files and reports Log files are maintained for all messages and viewable online. All logs include 4 levels of delivery acknowledgements (scheduled, sent to gateway, sent to network, sent to phone)* and detail message content, destination mobile, sender name, date/time.
• Online Account Top-ups Purchase messages online 24/7 using our secure credit card payment interface.