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The website platform and a number of components are subject to an
‘Open-Source’ software licence, a copy of which is available via email,
or can be downloaded or viewed by registered users of any of our
websites. These software licences (commonly known as GNU/GPL licences)
give you wide-ranging authority to make modifications to the software
(even the core ‘code’), and must be read and accepted prior to our
commencing any work for you.The licences do not affect your own
copyright of your ‘content’, but do highlight your responsibilities if
you transfer the software itself (for example, if you sell your
business & the website is included). In addition there are a number
of points regarding specific warranties, which are important to read.
Our terms and conditions are designed to be about establishing our
roles in a business relationship, rather than what happens when things
go wrong. You have many rights as a customer, and we think its good
business practice that we meet your needs (rather than your lawyers).
Terms And Conditions
Acceptance of Contractual Agreement
1. Client (You) agree that by placing an order with ‘OZsmeBusiness’ (Us) either by means of electronic ordering (web order form) or submitting a written order, and receipt of such order by ‘OZsmeBusiness’ (Us), that you are agreeing to these Terms and Conditions. No modifications of these Terms and Conditions is allowed except in writing by prior agreement.
2. “OZsmeBusiness” will provide, and Customer will purchase and pay for, the goods specified in the Order for the transmitted to us electronically, or in writing. You acknowledge that the details of the goods, fees, service and shipping fees have been communicated to the You and that You are aware of all applicable charges of our contract. You also understands that any promotional offers unless specified in contractual terms will not be applicable to your contract.
3. In connection with our contract, if Customer’s actual bandwidth usage in any month exceeds allotted amount, specified in Customer’s contract, Customer will pay “OZsmeBusiness” any additional fees as specified in the Service Description.
Payment:
Establishment of this service is contingent upon receipt of payment from Customer to OZsmeBusiness. Subsequent payments are due on the anniversary date of the month for that month’s service, unless those monthly payments to be consolidated to one specific billing date. Any additional services relative to a primary hosting account, will be prorated to the primary hosting account’s monthly recurring billing date, along the following guidelines of prorating methodology: (total monthly fees/ 30) * number of days to monthly recurring billing cycle. Any setup fees will be charged full setup fee pricing, and are applied at time of initial request of such services.
Discounts:
Where possible, we will offer discounts on hosting, web support, content management support and other monthly services. The discount price is contingent upon using that service for the full stated period (E.g. "10 months for the price of twelve", means the last two months of the service are free.)
Payments and Fees:
Payment is due on the defined monthly recurring billing date of each month. Credit cards that are declined for any reason are subject to a A$15.00 declination fee. Service will be interrupted on accounts that reach 10 days past due. Service interrupted for non-payment may be subject to a reconnect charge. Accounts not paid by due date are subject to a A$10.00 late fee. Accounts that are not collectable by “OZsmeBusiness” will be turned over to an outside agency for collection. If your account is turned over for collection, you agree to pay the company a “Processing and Collection” Fee of not less than Fifty(A$50.00 nor more than One Hundred, Fifty(A$150.00)
Delinquent Accounts:
“OZsmeBusiness” may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, or any collection fees.
Account Cancellation:
All requests for cancelling any service / services must be made in writing with at least 30 days notice but not more than 60 days prior written notice and emailed to
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or mailed to our current Registered mailing address (currently PO Box 405 Laverton VIC 3028). Confirmation of cancellation will be sent within 24 hours of receipt during our normal business hours of 8AM to 6PM AEST Monday - Friday
Refunds and Disputes:
Most payments to “OZsmeBusiness” are refundable. This includes any service charges and monthly fees, but refunds will be based on usage and billing periods. All billing disputes must be reported within 30 days of the time the dispute occurred. Disputed charges to your credit card issuer, also known as chargebacks, in OZsmeBusiness’s discretion which is valid, under the terms and conditions of our SLA, AUP, and TOS, will result in service interruption, and reconnection fees to restore the desired service.
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