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Our Philosophy
The key to any good (business) Relationship

small business customer service Our strategy is again simple. Give value for money, generate results, delight your customer and   let them know how you can continue to add value. Its really the same as in all our personal   relationships. It really all comes down to ‘Communication’.

So as we continue to improve and expand our services and our support, we’ll keep you in touch   with effective strategies that will help to grow your business

And we’ll give you the tools and expertise to help you do just that with your customers. 

We specialise in small business marketing, small business ecommerce and small business websites

What better reasons could you need to pickup up the phone (1800 SMALLBIZ) and get your small business online and connected?

 
Why do you focus on SMEs?

Large businesses use consultants all the time for a variety of reasons, and it proves to be very effective.  However, traditional consultancy is not often well suited to smaller and medium sized businesses.  Larger consultancies typically don't have the cost structure or delivery mechanism required to effectively support SME businesses at this end of the market.

We have found that what Managing Directors or Owners of this type of business want is practical advice that works - 'solutions’, not just management theory.  And that usually includes the 'hands-on' task of helping implement the solutions as well.

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OZsmeBusiness Mission

OZsmeBusiness is a small business that provides services to your small business, such as marketing, websites, and website hosting solutions, to help you grow your business.

We know that you need several things when looking for a hosting and design provider.    

  • We provided a secure, safe, and reliable environment for your businesses online presence.  
  • You need an uptime guarantee (ours is 99.8%),
  • Ongoing personal support (we offer 24/7/365 support), not just for technical issues, but also for marketing, strategy and content advice.    
  • You need your web site to be hosted on servers with other respectable individuals and organizations.

OZsmeBusiness has a focus on eCommerce and small business websites for SME's (Small to Medium Enterprise), such as consultants, tradesmen, retailers, distributors and importers and home-based businesses, so we can assist you with Small Business Strategies to help grow and locally promote your Organisation in ways that you might not have considered.

That's not all we do. We take an approach that is:-

  • Goal focussed"What are you looking to achieve?"
  • Based on Proven small business experience (over 20 years) across a wide variety of industries.
  • Jargon-free (or as close to it as we can get)
  • Focussed on solutions, not special effects.
  • A complete package, rather than offering you 'cheap' solutions which in reality end up costing you more.
  • Flexible alternatives, so you can choose your level of involvement, and  our support.
  • Integrated tools and functionality to give you the power to respond and interact better with your customers.
  • Management of your products & services (such as website hosting, website domain names, email and others), as well as invoices, support, information, enquiries, tutorials and knowledgebase all in one easy-to use platform.

We take great care to understand who your customers are, and what is hapenning in your industry. We understand the needs of small businesses and provide you with the tools and support to grow your business using the web, whatever your level of experience.

To find out more, take a look at some of our small business website packages, review some of our recent projects, and contact us to discuss your small business needs.

 


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